TERMS & CONDITIONS
Last updated: September 2025
Welcome to Shine Gems & Jewellers. Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.
Information We Collect
When you use our website, we may collect the following types of information:
Personal identification details such as your name, email address, phone number, and shipping/billing address.
Payment information required to process transactions.
Information collected automatically such as IP address, browser type, device information, and browsing activity on our site through cookies and other tracking technologies.
Communication records if you contact customer service.
How We Use Your Information
We use your information to:
Process and fulfill your orders.
Communicate with you regarding your orders, account, and customer service.
Improve and personalize your shopping experience.
Send promotional emails and updates, if you have opted in to receive them.
Detect and prevent fraud and ensure security.
Sharing and Disclosure
We do not sell your personal information. We may share your information with trusted third parties who assist us with payment processing, shipping, marketing, or website operations under strict confidentiality agreements.
Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our website uses secure server technology to safeguard payment and personal information.
Cookies and Tracking
Our website uses cookies to enhance user experience by remembering preferences and analyzing site traffic. You can control cookie preferences through your browser settings.
Your Rights and Choices
You have the right to access, update, or delete your personal information. You may opt out of receiving marketing communications at any time by following the unsubscribe link in our emails or by contacting us directly.
Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this Policy or as required by law.
Children’s Privacy
Our site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Shine Gems & Jewellers
Address: Kolkata West International City, Howrah, West Bengal 711403
Phone: +91 98317 19277
Email: info@shinegemsandjewellers.com